Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied.
...Reginald Harlow
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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Many thanks. Very swiftly delivered.
...Chris Bushnell
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub.
...Barry Osborne
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Excellent customer service
...samantha hastings
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Order arrived intact and on time. Thank you.
...Kenneth Roberts
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services.
...John Hayes
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£
£205.85 
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