Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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Very helpful quick service will use again and recommend to friends. Thankyou ...Julie Page
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Good service at a good price. Thanks ...Frank Weaver
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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Excellent service with very helpful staff ...Melvin Hubbard
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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great service . thanks very much . trev . ...tm building services
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