Great communication throughout the transaction. Will use again ...keith russell
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
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Arrived as ordered on the day advised. Very good service and excellent communication throughout. ...Gwen Bayne
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Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley ...Michael Bottomley
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excellent service, excellent price.
delivery date as stated
...M OBRIEN
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prompt service, kept informed every step of the way ...Mrs J Brian
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All good, thanks. ...Palmer
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All good fine fast clear service MANY THANKS ...Dave monk
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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