You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks ...Thomas Guy Evans
|
There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...elaine.willett
|
Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
|
excellent service
...SANGSTER ELECTRICAL
|
Order arrived on the day stated. Good service. ...Andrew Smith
|
Found my increasingly rare part. Thanks. ...Tim Smith
|
MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
Excellent product and service. Very good price and fast delivery. ...Andrew Weedon
|
An excellent service with local contact to agree delivery time--all at a reasonable price ...Lawrence Weaver
|
Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
|