Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future.
...Shirley Tilbrook - C. Tilbrook
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Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.
...Kath Hall
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You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
Many thanks
Peter
...Peter Bartholomew
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excellent service. Part fitted and working , happy customer
...KOOLFORCE
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We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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Goods received in good time, thanks.
...Raymond Marshall
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
...Trevor Peach
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Excellent timely service
...PAUL
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£
£728.85 
