Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
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I have bought numerous items for my gas fire and have always had very good service. Mytub is also the only place I can find that sell the items I require for my gas fire, even the makers dont stock spares for my particular fire. Thats why I deal with Mytub because they have what you need and at a very reasonable price. Very good communications that keep you updated on your order. I can always find what I am looking for on their website by using the search facility. ...Arnie Burrows
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly. ...N K Varma
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...charles coulson - Charles Coulson
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much ...David Webb
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub. ...claude lehuede
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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