Kept me informed as to delivery date and arrived on time. Thank you ...Nick Amyes
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks ...Dr Nick Webb
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service. ...Diane Curtis
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excellent service once we actually got to speak to a customer service agent. ...Peter Jones - Peter Jones Electrical Installations
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good prompt service, thankyou, peter ...Mistral Yachts Ltd
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Goods delivered as described.
Would use my tub again. ...Alison McDonald
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future. ...Vivek Joshi - Suprimo Products
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