Good product at the best price I could find.
Excellent communication.
Fast delivery ...Colin Baker
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ. ...D.K. John
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho ...Ronald Coleman
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT! ...Brooms Park Ltd
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Good service at a good price. Thanks ...Frank Weaver
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Excellent service, kept me informed of expected delivery. Thank you ...Simon Morris
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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