Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future. ...Mr P Mooney
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very fast delivery. Thank you. ...R. G. Spoore
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...ANTHONY NASH
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery. ...C R Williams
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Item sent quickly and with good packaging, thank you. ...c. dunkley
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items. ...Damian Adams
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