Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
...Martin Nickless
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Happy with the product. Easy to order. Quick delivery. Good price.
...Teresa Hales
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
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Excellent speedy service, at a very competitive price.
...Jonathan Carmalt
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company.
...John H. Hughes - Silly Fruit4Fish
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no problems at all, excellent communication will gladly use your company again.
...bas services
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brilliant service - very pleased thanks
...Linda Wells
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Very good service as always
...Mr.K. Goodland
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !
...Debbie Parr
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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£
£37.79 
