Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service ...Dave Westlake
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Once again, very satisfied with cost, service & communication. Many thanks. ...M.E. Williams
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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Got more than i expected, I got 2 wheels, 2 bearing sets and a pivot pin, delivery was quick, and kept me informed of when and where I would get the product. these cutters also fit the larger cutters by gerberit. ...Craig Adams - Kaygee Engineering
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
...Paul Humphries
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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