Barring some slight confusion over a late item which turned out to be delivered on time ! my experience was very positive. Everything arrived when I needed it in the end, and the prices were very reasonable. My one criticism is that some of the pictures on the website are misleading, as they either show the wrong item or additional items which are not in fact included. ...Dr Alexander Morrison
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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Great price, fast delivery, an excellent service all round. Thanks
...John Mann
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good service and price
would use again and recommend
thanks ...Mark Jenks
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Found & delivered correct item promptly ...Ian Swift
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you ...Monique Rodriguez
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Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem. ...Michael John Lomas
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