I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
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Order very easy. Item received fast and on time. Thank you ...Mrs L M Parker
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Item arrived , but toke a while to git here.
Thx ...Jonny Davis
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Fast and safe delivery. Competitive price and friendly staff. ...Georgios Papidas
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goods arrived on specified date, in good condition - thanks ...Henry Tillotson
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you. ...A C Shortland Webb
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
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Excellent service easy site to navigate and delivered on time. ...frank whittick
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Great to contact by phone and text. ...Lynne Rowan
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