Another hassle free purchase. Thank you. ...Jennifer Adams
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Excellent service, thank you ...june bowden
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...Roy Nichols
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.. ...David Tourle
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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Great service, good price, very pleased with FLAMONIK RAPTURE fire. ...Alan Whitlock
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best price on or off line many thanx ...james colebrook
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