Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
|
Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...Mr Brian Green
|
Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager, ...Bryan Mead - MK City Plumbing and Heating Ltd.
|
Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers. ...Ian Underwood
|
What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012. ...Pamela Cunningham
|
Excellent service throughout. Will definitely use again. ...Alan Carrington
|
I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
|
Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
|
Slower delivery than competitOrd but more attractive price ...Paul McFadyen
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|