I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...Hazel WhitelockWainwright
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Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
...J and R Da Silva Property Lettings
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Unit received as described, within time frame stated. ...Iain Carson
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Helpfull and friendly staff, will use again.
Thanks. ...hurst plastics ltd
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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very fast service, thanks alot ...Steve Misiak
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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cant fault your service ...andy ablett service
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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