Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future. ...Vivek Joshi - Suprimo Products
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Happy with the product. Easy to order. Quick delivery. Good price. ...Teresa Hales
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good prompt service at a competetive price. ...Paul Wagstaff
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Excellent service, delivered as promised. Very happy. ...Ali Akademir
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Very good service and a great price on a difficult to source product ...Mark Pountney
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