I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
|
First Class! ...Mrs A Emmett
|
good and fast service ...mike bason
|
very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
|
A great service. Nick H ...Nick Hawksley
|
Cheap, good communication and promt delivery. ...Nick Gribble
|
Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
|
great service . got my order easily ...george mclafferty
|
Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...Stephen gates
|
Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
|