Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance ...LAO YUEN NING
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly. ...Mrs E Andrews
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again. ...Mrs S Yarr
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays. ...J H Fletcher
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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Great service - excellent communication. Goods delivered as requested.
Many thanks ...Wayne Crickmore
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
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Thank for prompt delivery of the order which was received today. I am very impressed with the speed of delivery and hope to buy further parts in the future. ...Kind regards
Dalvir
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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