Your service is top notch. Order placed Fri, arrived Monday, with regular updates. SO re-assuring to know that good service still exists out there. Item also great value for money and I liked the free delivery part. Keep up the great work ! Thanks for stocking a very old toilet pan too, never realised I was going to be lucky enough to find this one. ...DE, Buckinghamshire
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
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EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks! ...Jeremy Finch
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Well pleased ...Victor Gonsalves
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
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I picked up my goods from Plumb&Parts at Unit 29 & 30 Anniesland Village Business Park Glasgow G13 1AY as directed. This was all very efficient thank you but unfortunately the coal matrix was damaged and a new one had to be ordered. I am awaiting this part. The service so far has been very satisfactory and the part should arrive within the next day or so.
Many thanks
Lynn Mitchell ...Mrs Helen Lynn Mitchell
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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