Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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Brilliant service. Very well packaged. ...sabrina allybokus
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended. ...Geoff Sanders
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Parts arrived in good order ...Stephen bollani
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
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Ordered on 3rd February but not delivered until 17th - 14 days later. ...John KentonPage
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