Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item. ...Roderick Harvey
|
Thank you for your excellent service,i was disapointed when you forgot to despatch the tap,but you responded quickly when reminded.I am pleased to have dealt with you and will be happy to return when other items are required. ...A.E.Green
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...Mark Fowler - Trade Connections Ltd
|
Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again. ...Simon Jarvis
|
Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
|
been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks ...Paul
|
Delivered , fast and to desired destination. No issues ...M.I Electrical Contractors
|
Good price and easy to deal with MyTub, but surprisingly long delivery time. ...Christopher Parnell
|
Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections. ...Graham Brackpool
|