Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
excellent service
...Stephen Crossley
|
very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
...june chalmers
|
Hi, I would like to say that your service to me has been first class.
communication with Christine has been quick and efficient. A credit to your company will use you again.
Regards
DAVE.
...DAVE RANGER
|
Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
...Derek Brett
|
I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you.
...Roberta Pyart
|
Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
...Power Plant
|
Ordered easily and delivered as advertised. All good
...Paul Lincoln - OPS London Ltd
|
received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
...alan collins
|
Excellent service and delivery, would use again, would recommend.
...Roy Sulley
|
£
£883.91 
