Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
|
First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service
...aci worldwide EMEA ltd
|
Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|
Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard
...Jean-Marc Bechard
|
The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!
...Leandi Roelofse
|
Once again Fantastic service on a hard to find item.
Thank you very much!
...Tom Hawthorne
|
Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!!
...Ammar Rana
|
I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.
...Ian Duriez - Murtec ICD
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
|
ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
|
£
£1039.74 
