Great communication, items well packaged and despatched extremely promptly. Cant fault it.
...kate brown
|
hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
|
the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou
...G A GAS SERVICES
|
Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|
I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
...Craig Myers
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Initial queries answered promptly. Order received next day. Thank you.
...John Hoppitt
|
First class professional service with regular updates and prompt delivery. Well done to My Tub.
...Leonard Boesinger
|
Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith
...Keith Hughes
|
The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
|
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