All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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Really good and received in plenty of time as needed.
Would use again if needed : ...AFM Ltd
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey ...David Anstey
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service Thank you ...Paul Christer
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...dave sorsby
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you. ...S T Paterson
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon. ...Damon Hunter
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