Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
...C CUTLER
|
great customer service and communication. Competitive prices too.
...Charles Nicholls
|
Could not fault anything. Great product and delivery was the best ever.
...Phil Lawson - Lawson.Phil
|
Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.
...Ian Rae
|
Very efficient - item turned up at scheduled time. Thank you
...Chris Goss
|
Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.
...Allan Hacking
|
Excellent communication, efficient service, product as described
...David Trippett
|
Very fast delivery, All parts delivered as per order.
Thanks for your help
...Paul Stephenson
|
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
|
Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
|
£
£497.05 
.jpg)
