Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
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Thank you for nice service, everything was perfect.
Ragards ...Luke
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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delivery prompt.A.OK. ...Garry Redshaw
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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items received with in 2 days brilliant service!
...david higgs
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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All worked well, will definately use again. Thank you ...ian greenwood
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good service ...Julie Meares
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