Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
...Graham Ward
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Goods as described and delivered as promised. Excellent service. ...William Paul Down
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Prompt and speedy service ...tombowmaker
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
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Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub ...Richard Midmer
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature. ...colin moore
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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