I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Took a while to receive but i expected that. Goods arrived as described.
...Allan Docherty
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Most prompt and friendly when I was negotiating a different delivery address
...SM Hedworth
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Excellent service and good communication. Product available same day and very competitive.
...Richard Yates
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
...Brian Welch
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Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found.
...Nigel Acres
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service
...Mark Tanner
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days.
...George Paparestis
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
...Robert McNamara
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Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!!
...Drip Doctor
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£
£104.79 
