My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless. ...tony burtonshaw
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...Clive Batchelor
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina. ...Frederik sJacob
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Hi. thanks for you great assistance. Picked the order up on friday 23 march . perfect .nice to do buisness with you . Mr Thomas Hopkins.............. ...thomas edward hopkins
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Great prices and excellent delivery service, will use My Tub again ...Sandra Coxell
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one. ...Julius Ross
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again. ...RobertsonFM
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