This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
|
I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
|
All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
|
Great service, communication was superb from Ordering to Delivery.
...Anna Morge
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
|
Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you.
...Christine Sutton
|
Excellent and helpful service.
...Christopher Chorley
|
Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
|
Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again.
...vanessa bowman
|
£
£104.79 
