Excellent service, communication and delivery.
First class and will recommend to others. ...Stephen Shuttleworth
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work ...Robert Wooff
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks ...GARY F MASSON
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Once again, goods delivered speedily and on the specified day. ...paul salotti
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Hi got order okay and we are fitting parts this week. Thank you for prompt service ...Muriel Douglas - Morland
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1. ...Paul Gibson
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...ALLAN BRISTOW
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