Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again. ...Paul Rogers - Mr
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances. ...Caldey Abbey
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Thank you my order was dealt with and received quickly,excellent service. ...ALBERT COUNSELL
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good experience all round. Helpful when enquiring re suitability of item I needed to purchase. Prompt response. Accurate also. Sink came very promptly and as advised by my tub. very impressed. ...david hemmings
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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