Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
|
Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ...Denis McLaughlan
|
Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
|
Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
|
Fast, efficient service, and good communication. Communication is important. Thank you. ...M Lalbeharry
|
Prompt delivery and a good price. Quite rare to find spare parts with such ease ...MRS C WISEMAN
|
very fast delivery and as described, would buy from then again ...Edwin Hopwood
|
After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again. ...Macdermid Ltd
|
I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...Hazel WhitelockWainwright
|
Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous. ...Robert Legg
|