The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...Gary Rayner
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you. ...Nicholas Hughes
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Order very easy. Item received fast and on time. Thank you ...Mrs L M Parker
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
...Kenneth Gilluley
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I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
Thank you ...Mrs C Farrow
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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