Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone. ...Richard Baillie
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Good service and communication... Very helpful. ...Charles Batt
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks. ...John Lenz
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First class service! Fast and efficient! ...Ruaridh Macleod
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fast good service.thanks. ...jeremy riley
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !! ...ian parramore
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods. ...Jo Ash
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...vanessa bowman
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First class helpful service. I was looking for a part that may companies had said was obsolete, however MyTub, quickly sourced one and dispatched it. From order to delivery, very smooth, simple and straight forward transaction, would highly recommend. Thank you MyTub, without you finding the part I needed, it would have cost me over£5000 to replace my boiler. ...Andrew Hemphill
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