Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
|
Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !
...Debbie Parr
|
1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction
...Norma Manning
|
Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks
...Douglas Anderson
|
Great service. Would definately use again
...Mia Austin
|
Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou
...Alan Brook
|
Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation.
...ian moore Northcourt Centre
|
Hi
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks
...B.Lammas
|
Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
|
£
£263.55 
