Very helpful customer service when I messed up on the transaction.
...David Simpson
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
...William Delaney
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks
...Anthony Hill
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service.
...Anthony Drake
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
...Marjorie Walker
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Thank you. I had got my order but you dispatched it with one day delay!
...Ryszard Wojcicki - RW Building and Maintenance
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£
£45.93 
