I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again. ...Patricia Grieve
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Order received thankyou. ...Simon Hartshorne
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Thank You
Very good service and all is fine
Julia ...Julia Hughes
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant! ...Richard Stevens
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you ...Judith Nicholson
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Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks. ...Hugh Marley
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good friendly service ...Stuart Hofstetter
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