good service, would use again ...SHEFFIELD PARK ACADEMY
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike. ...Michael Reavy
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...Chris Waters
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst. ...Dave Mills
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Fantastic service provided! ...Hari Parmar
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ...John Greig
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