Very good service
Easy to follow site, good communication re order status ...neil l stewart
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional. ...Jenny Adams
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
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Pump easy to find with very prompt delivery. Good service ...Phil Daniels
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Very helpful to urgently find and deliver a part. ...Michael Boden
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Great service, very speedy, and very helpful call centre, ...chris flint
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Good price and delivered as promised Thank You ...Tony Lloyd
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Good service, Very fast delivery, Thank you ...Xtrac ltd
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great service, everything went well ...Howard Charles Robinson
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