Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order.
...David Weaver
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
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Excellent service very friendly staff
...Geoffrey Tobin
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Product was exactly as described and dispatched speedily
...Tessa Yates
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Next day delivery for a part for a forty year old gas fire. Very impressive.
...I SCED
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Your service is top notch. Order placed Fri, arrived Monday, with regular updates. SO re-assuring to know that good service still exists out there. Item also great value for money and I liked the free delivery part. Keep up the great work ! Thanks for stocking a very old toilet pan too, never realised I was going to be lucky enough to find this one.
...DE, Buckinghamshire
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Parts arrived in good order
...Stephen bollani
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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£
£239.79 
