order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...mike chmiel plumbing services
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp ...Rob Thorp
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again ...James A Cooper
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...steven owen
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Good prices great service very helpful and friendly team. ...John Cross
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME ...Ibis Shepherds Bush
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company ...Elizabeth rodgerson
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub . ...phil brown
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