Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate.
...Stephen Dines
|
Delivered promptly and at a very competitive price
...Chris Brownson Architect
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
|
Very efficient service. Order delivered within three days and on the day promised.
...Mr C J Dale
|
The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.
...John Pitts
|
Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
...Beverly Horn
|
Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.
...Robert Legg
|
Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
...Vijay Modha
|
Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
|
£
£340.37 
