excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work ...Robert Wooff
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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good communication on time delivery ...Malcolm Browne
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Many thanks, quick service and at a great price ...Glyn Prowse - MP building
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent. ...Vivien Murphy
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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