Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful. ...M E Theeman
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...Neil jaques
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service. ...Danny Fisher
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Hi,
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
thanks again.
...lisa godden
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub ...David
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