Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
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Right product delivered very quickly within a day of ordering. Excellent service thank you. ...Geoffrey Nickolds
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back ...NAHEEM QUASIM
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THE SERVICE I RECEIVED WAS EXCELLENT AND THE WEBSITE ENABLED ME TO FIND THE PRODUCT THAT I WAS LOOKING FOR.
DELIVERY WAS FAST AND EFFICENT AND I WOULD DEFINATELY USE THIS COMPANY AGAIN FOR FURTHER PURCHASES
...Mr Ian Swabey
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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Good product at the best price I could find.
Excellent communication.
Fast delivery ...Colin Baker
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