Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Very good service , saved a lot of time searching parts ...paul coster - Mr
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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Good price fair delivery time ...Mark
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Item delivered in good condition on the day that was forecast ...John A McBean
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I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended. ...Derek Hoyle
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Good service ...mary beeny
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Excellent service, communication and delivery.
First class and will recommend to others. ...Stephen Shuttleworth
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Service very good, but a timed delivery search would be an advantage. ...Trevor LeeSmith
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Great Support.
Only wish I hadnt needed it. ...A Randall
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