Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Good communication and delivery time Would definitely use again. ...james
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excellent service throughout and a good price. ...T Hounsome
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Very pleased with your helpful service and the delivered products ...Geoff Williamson
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Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
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First Class Service.
Delivered on time.
Kept informed of order status. ...John
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...Christopher Hope-Wynne
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I would recommend My Tub as they are very competitive and I had no problems with my order. ...fiona hunter
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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